Broads boaters are being advised not to fix toll plaques on their vessels while the Broads Authority urgently investigates an issue with running ink.
A very small number of reports about ink running from the plaques when they get wet onto vessel hulls has come in and as soon as the Authority was aware of the issue it called an immediate meeting with its print supplier to try and find a solution.
The supplier, which the Authority has used for 20 years with no previous issues, is now testing the efficacy of various solutions for the plaques already sent out by the Authority, including additional waterproofing. It is also investigating the cause, believed to be related to the waterproofing additive in the ink, to avoid the same problem in future.
John Packman, Chief Executive of the Broads Authority, said: “We sincerely regret that this has been an issue for a small number of boaters and, until further notice while investigations are ongoing, are advising people not to fix their plaques to their vessels but to keep them on board ready in case they need to be produced.
“We will be writing to every boater who has already been sent a plaque to ensure they are aware of this advice and we will keep boaters updated on progress through our usual channels.”